Returns and refunds

💛 Returns & Refunds Policy

Eligibility: Returns are accepted for damaged, defective, or incorrect items only.

Timeframe: Notify us within 1 day of delivery and return within 5 days.

Condition: Items must be unused, unworn, and in original packaging.

Non-Returnable Items:

• Custom/personalized items
• Clearance or sale items
• Digital downloads
• Refunds: Issued once the returned item is received and inspected. Shipping costs are non-refundable.

🎨 Custom Order Policy

Processing Time: Custom creations take longer (usually 5–10 business days) depending on complexity.

Proofs & Approval: A digital mock-up is sent before production. Once approved, changes cannot be made.

Payment: Full payment is required before production begins.

No Returns/Exchanges: All custom orders are final sale unless defective or damaged.